This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Teema arhiveeriti. Please ask a new question if you need help.

I've had SmartVideo For YouTube 0.978 installed on my Firefox browser for some months now. It has disappeared. What happened to this add-on?

  • 4 vastust
  • 15 on selline probleem
  • 2 views
  • Viimati vastas adya74

adya74
adya74
more options

Until a few days ago, there used to be a SmartVideo option under Tools that allowed me to open up SmartVideo in order to tweak YouTube settings, but that SmartVideo option has mysteriously disappeared. However, when I go to Tools>Add-ons>Extensions, it shows that SmartVideo is installed on the browser. But when I click on the Options button to open up SmartVideo, nothing happens.

Now my YouTube viewing experience is just as crappy as it was before I added SmartVideo to Firefox. The videos stop and start at random, buffer at random, and go from 360 to 144 at random. I've uninstalled and reinstalled SmartVideo and restarted the browser, still nothing. The add-on is still listed as an extension, it just doesn't work. What's going on?

Until a few days ago, there used to be a SmartVideo option under Tools that allowed me to open up SmartVideo in order to tweak YouTube settings, but that SmartVideo option has mysteriously disappeared. However, when I go to Tools>Add-ons>Extensions, it shows that SmartVideo is installed on the browser. But when I click on the Options button to open up SmartVideo, nothing happens. Now my YouTube viewing experience is just as crappy as it was before I added SmartVideo to Firefox. The videos stop and start at random, buffer at random, and go from 360 to 144 at random. I've uninstalled and reinstalled SmartVideo and restarted the browser, still nothing. The add-on is still listed as an extension, it just doesn't work. What's going on?

All Replies (4)

Dyvik Chenna
Dyvik Chenna
  • Locale Leader
more options

As of my knowledge it's a problem with addon,so better re install it. thank you.

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

It's certainly possible that Youtube has changed something...

Since most volunteers here probably aren't using this extension, I suggest contacting its author using the contact information on this page: https://addons.mozilla.org/en-US/firefox/addon/smartvideo-for-youtube-mytube/

adya74
adya74 Küsimuse esitaja
more options

Thanks guys. I'll contact the author. I thought maybe Firefox was blocking it for some reason. Is there another more reliable add-on that works like SmartVideo (e.g., allows you to control YouTube video quality, buffering, etc.)? What would you recommend? Thanks!

adya74
adya74 Küsimuse esitaja
more options

I should add that I uninstalled and reinstalled SmartVideo twice, still nothing.