This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Teema arhiveeriti. Please ask a new question if you need help.

Why is Facebook able to move me from the tab I am working on to Facebook??

  • 1 vastus
  • 1 on selline probleem
  • 5 views
  • Viimati vastas Andrew

BigHig45
BigHig45
more options

I am working on one of my 6 open tabs, like Yahoo Fantasy Football, and the system does a quick lock-up then forces me to the facebook tab where I need to click an error message usually mentioning "chrome" It is getting to the point where I am tempted to just quit Facebook as I will only go to facebook when I want to not whenever they deem it necessary

I am working on one of my 6 open tabs, like Yahoo Fantasy Football, and the system does a quick lock-up then forces me to the facebook tab where I need to click an error message usually mentioning "chrome" It is getting to the point where I am tempted to just quit Facebook as I will only go to facebook when I want to not whenever they deem it necessary

All Replies (1)

Andrew
Andrew
  • Moderator
more options

Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.