This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

plus.google.com eats ctrl+pgdn/pgup hotkey - what can I do about it?

  • 6 vastust
  • 33 on selline probleem
  • 1 view
  • Viimati vastas camolin3

more options

When on a plus.google.com profile page I cannot switch to the next tab using ctrl+pgdn hotkey. Using ctrl+tab works.

When on a plus.google.com profile page I cannot switch to the next tab using ctrl+pgdn hotkey. Using ctrl+tab works.

All Replies (6)

more options

Just to make sure that an extension isn't causing this issue:

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.
more options

I've tested it in Safe Mode and the issue remains. Please see for yourself by visiting for example https://plus.google.com/105658931286740311674/about.

more options

Yes, I see that too on the page that you supplied.
It look that some script is running and is used to cycle between a few possible pages.
Ctrl + Page Up and Ctrl+ Page Down work after I press the F6 to move focus away from the page or otherwise remove the focus.

Muudetud cor-el poolt

more options

Is there a script running or is it a hypothesis? Can script do that? I mean catch hotkeys that are used by the browser?

Anyway, back to my question, what can I do about it?

BWT: It works fine in Chrome 30.

more options

Since a recent Firefox upgrade I have the same issue randomly when the focus is on a text input box or field.

For example, this happens on linguee.com on a results page, for example:

http://www.linguee.com/english-french/search?source=auto&query=firetruck

Ctrl + PgUp/PgDn doesn't work to switch tabs, only Shift + Tab does. However, things work fine on WordReference.com.

I use both WordReference and Linguee as tools for my translation work, and I always have one tab of each opened. I switch between them very often, and I'm used to the Ctrl + PgUp/PgDn to do that. Now I get stuck on Linguee all the time. If I use tab or any other means to remove focus from the search text box, the shortcut works again.

Another example of this is Gmail. If I'm composing a reply and the text input box has focus, the Ctrl + PgUp/PgDn shortcuts don't work. If anything else has focus on Gmail (including other text input fields and boxes, such a composing an email, searching, or chatting with contacts), the shortcuts work fine.

I just tried Safe Mode, and nothing changed.

more options

I've made a small addon to fix this issue:

https://addons.mozilla.org/en-US/firefox/addon/free-control/

I hope it help you guys :)