This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Teema arhiveeriti. Please ask a new question if you need help.

Unable to go to any URL in the location bar after upgrade to 25.0 on mac os x

  • 5 vastust
  • 4 on selline probleem
  • 6 views
  • Viimati vastas vicvickyrox

vicvickyrox
vicvickyrox
more options

Hi,

I am a mac user, on mac os x 10.9. I recently upgraded my firefox to ver. 25.0 and this problem occurred. After inserting a URL into the location bar, I am unable to hit the arrow (go to the location in the address bar). Hitting enter doesn't do anything as well. The only way that I am able to go to a website is through google, through the use of instantfox.

I was hoping for an update from firefox that would solve this issue, but i'm not hearing anything, therefore I decided to post a question.

My sister, who is also on mac 10.9, also has the same problem with firefox after upgrading.

Any help would really be appreciated as I don't want to be forced to migrate to chrome... :(

Thank you!!!

Hi, I am a mac user, on mac os x 10.9. I recently upgraded my firefox to ver. 25.0 and this problem occurred. After inserting a URL into the location bar, I am unable to hit the arrow (go to the location in the address bar). Hitting enter doesn't do anything as well. The only way that I am able to go to a website is through google, through the use of instantfox. I was hoping for an update from firefox that would solve this issue, but i'm not hearing anything, therefore I decided to post a question. My sister, who is also on mac 10.9, also has the same problem with firefox after upgrading. Any help would really be appreciated as I don't want to be forced to migrate to chrome... :( Thank you!!!

All Replies (5)

philipp
philipp
  • Moderator
more options

hello vicvickyrox, can you try to replicate this behaviour when you launch firefox in safe mode once? if not, maybe an addon is interfering here...

Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

See also:

You can try to reset (power off/on) the router.

vicvickyrox
vicvickyrox Küsimuse esitaja
more options

Thank you so much!! I went through all of the steps and it turned out to be because of a problem with instantfox.

philipp
philipp
  • Moderator
more options

you might want to install version 2.8.4 of the addon which apparently contains a fix for the problem: https://addons.mozilla.org/en-US/firefox/addon/instantfox/versions/

vicvickyrox
vicvickyrox Küsimuse esitaja
more options

Okay, everything works perfectly fine now. THANK YOU SO MUCH once again!!!!