This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Teema arhiveeriti. Please ask a new question if you need help.

Why does Firefox give "Unsecured" error

  • 4 vastust
  • 11 on selline probleem
  • 8 views
  • Viimati vastas cor-el

_Nikolas
_Nikolas
more options

I've recently built a new computer and de-activated some of the Windows features to make the computer run faster. When I installed Firefox, I continued to get a "This connection is untrusted" error message when trying to access any site requiring login information such as Google, Facebook and even Mozilla's site. When I do access these sites, images don't load and some pages appear as plain text as if there's no CSS file. Applications such as Gtalk won't log in, and I can't log onto MMOs I have downloaded through steam.

I've made a collage of the sort of errors I'm getting. Note that I've tried other browsers (Chrome) and gotten similar error messages.

http://imgur.com/r2IyhCg

I've recently built a new computer and de-activated some of the Windows features to make the computer run faster. When I installed Firefox, I continued to get a "This connection is untrusted" error message when trying to access any site requiring login information such as Google, Facebook and even Mozilla's site. When I do access these sites, images don't load and some pages appear as plain text as if there's no CSS file. Applications such as Gtalk won't log in, and I can't log onto MMOs I have downloaded through steam. I've made a collage of the sort of errors I'm getting. Note that I've tried other browsers (Chrome) and gotten similar error messages. http://imgur.com/r2IyhCg

Muudetud _Nikolas poolt

Valitud lahendus

hello, please check that you system's date & time is set correctly: "This Connection is Untrusted" error message appears - What to do

Loe vastust kontekstis 👍 5

All Replies (4)

philipp
philipp
  • Moderator
more options

Valitud lahendus

hello, please check that you system's date & time is set correctly: "This Connection is Untrusted" error message appears - What to do

_Nikolas
_Nikolas Küsimuse esitaja
more options

Thanks. This solved my problem completely.

StormKatt
StormKatt
more options

Mine is a brand new laptop, date and time are correct, and brand new installation of firefox. I cannot get to ANY pages.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Hi StormKatt

It is possible that your security software (firewall, anti-virus) blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See: