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Unable to download attachment in GMAIL using Firefox Browser, but able to open them

  • 1 vastus
  • 7 on selline probleem
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  • Viimati vastas Aman Routh

daya
daya
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when i use Gmail in Firefox i am not able to download the attachments to my system from my mail but i am able open them. I have set the download option as always as me where to save the file. But if i change it to Saves files to option it works. Every thing was fine since 2 days back.

when i use Gmail in Firefox i am not able to download the attachments to my system from my mail but i am able open them. I have set the download option as always as me where to save the file. But if i change it to Saves files to option it works. Every thing was fine since 2 days back.

All Replies (1)

Aman Routh
Aman Routh
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Hello,

When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site. This helps blow out old scripts and settings that may conflict with site updates.

(1) Bypass Firefox's Cache

Use Ctrl+Shift+r to reload the page fresh from the server.

Alternately, you also can clear Firefox's cache completely using:

orange Firefox button (or Tools menu) > Options > Advanced

On the Network mini-tab > Cached Web Content : "Clear Now"

If you have a large hard drive, this might take a few minutes.

(2) Remove the site's cookies (save any pending work first). While viewing a page on the site, try either:

  • right-click and choose View Page Info > Security > "View Cookies"
  • Alt+t (open the classic Tools menu) > Page Info > Security > "View Cookies"

In the dialog that opens, you can remove the site's cookies individually.

Then try reloading the page. please also try log out and then log in .

Reply back to us.