This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

I have no internet connection to download Firefox...is there a way to download to an external hard drive then install on desktop?

more options

I got a virus on my computer that wiped out my internet explorers. I can't navigate to a website to download Firefox. I would like to download it to my external hard drive, but am unsure how. Can anyone help me, please?

I got a virus on my computer that wiped out my internet explorers. I can't navigate to a website to download Firefox. I would like to download it to my external hard drive, but am unsure how. Can anyone help me, please?

All Replies (1)

more options

Just plug that external hard drive into another computer that has an operational web browser and download the full Firefox installer package from here.

http://www.mozilla.com/en-US/firefox/all.html