This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

How do I uncompact my inbox?

  • 1 vastus
  • 2 on selline probleem
  • 1 view
  • Viimati vastas Matt

more options

Because my inbox has bee compacted Norton deletes my entire inbox when an infected message is found. You recommend files be compacted for various reasons. How can I remove the compaction of a my inbox and other files, or should I never compact a file?

Because my inbox has bee compacted Norton deletes my entire inbox when an infected message is found. You recommend files be compacted for various reasons. How can I remove the compaction of a my inbox and other files, or should I never compact a file?

All Replies (1)

more options

The problem here is the Norton product.

Nothing you do will modify their death and glory approach to mail destruction, the only really successful approach is to exclude your Thunderbird mail profile from their periodic scans. This works out well as they stop quarantining your old mail because they have an update to their definitions and have now decided the mail you have had for weeks is now a threat.

Please also note that the less frequently you allow compaction the more frequently Norton will find an old mail you think you have deleted and do this.