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Auto updates not working. Manual updates not working.

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andrewarnell
andrewarnell
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I have full connection to internet and wifi in the house. Nothing else effected performance wise. When auto update pops up, just keeps checking for server and never begins download. I have left it up for hours to double check.

When I attempt to manually update, it does not respond either.

Please assist.

Thanks, Andrew

I have full connection to internet and wifi in the house. Nothing else effected performance wise. When auto update pops up, just keeps checking for server and never begins download. I have left it up for hours to double check. When I attempt to manually update, it does not respond either. Please assist. Thanks, Andrew

All Replies (1)

ideato
ideato
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Hello Andrew

1. Download full installer from http://www.mozilla.org/en-US/firefox/all/

2. Trash the current Firefox application to do a clean install.

3. Install the version that you have downloaded.


Do not select to remove your personal data, your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks or other personal data.

see also: Installing Firefox on Mac


thank you