This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

How do I download FireFox for Windows?

  • 2 vastust
  • 2 on selline probleem
  • 1 view
  • Viimati vastas user633449

more options

The download page only downloads this stub thing that then tries and fails to download Firefox. I want to download Firefox. How do I do that?

The download page only downloads this stub thing that then tries and fails to download Firefox. I want to download Firefox. How do I do that?

Valitud lahendus

Try downloading Firefox from http://www.mozilla.org/firefox/all/

Loe vastust kontekstis 👍 3

All Replies (2)

more options

Open your firewall program. First check the settings. Make sure that the program is set to tell you if a new program wants access to the web. Then go to the list of programs the firewall has. Make sure that all the programs you want to access the web are set to ALLOW. If it is set to AUTO, the firewall may not allow access.


This problem occurs when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again:

  • Make sure your Internet security software is up-to-date (i.e. you are running the latest version)

  • Remove Firefox from your program's list of trusted or recognized programs, then add it back. For detailed instructions, see Configure firewalls so that Firefox can access the Internet.

Muudetud FredMcD poolt

more options

Valitud lahendus

Try downloading Firefox from http://www.mozilla.org/firefox/all/