This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Overwrite message given when saving pdf files

  • 1 vastus
  • 3 on selline probleem
  • 13 views
  • Viimati vastas Matt

more options

If I open a pdf attachment in Thunderbird and then select "Save As" in the pdf application, I get an overwrite message when using an edited existing filename. eg: If a filename xxxx.pdf exists in the folder to which I want to save and I use the name and then edit the name to xxxx2.pdf prior to saving, I get a "Overwrite existing file xxxx.pdf" message. If I select "Yes", it saves the file as xxxx2.pdf and does not overwrite the old file (so the result is what I intended). This is thus a false message, as the mechanism works correctly.

I have version 24.5.0 installed on Windows 8 and Adobe Acrobat Reader XI as default. It was working correctly on my XP machine, but seemed to have changed when changing to Windows 8.

When following the same steps from a file outside Thunderbird, I do not get the message.

If I open a pdf attachment in Thunderbird and then select "Save As" in the pdf application, I get an overwrite message when using an edited existing filename. eg: If a filename xxxx.pdf exists in the folder to which I want to save and I use the name and then edit the name to xxxx2.pdf prior to saving, I get a "Overwrite existing file xxxx.pdf" message. If I select "Yes", it saves the file as xxxx2.pdf and does not overwrite the old file (so the result is what I intended). This is thus a false message, as the mechanism works correctly. I have version 24.5.0 installed on Windows 8 and Adobe Acrobat Reader XI as default. It was working correctly on my XP machine, but seemed to have changed when changing to Windows 8. When following the same steps from a file outside Thunderbird, I do not get the message.

All Replies (1)

more options

Is this PDF open in acrobat reader? If so Thunderbird has no control or involvement in the process at all, you will need to contact adobe about the aberrant behavior..