Kõik tooted Community Forum

After starting the PC and launching Thunderbird, a connection to the server is established and the mails are also displayed in the inbox. With every further attempt, whether automatic or manual after starting Thunderbird, no mail is displayed in the taskbar at the bottom. I have switched off Norton 360 and also NordVPN but the problem persists. It also doesn't work when I close and reopen Thunderbird, I need to restart the PC and then it only works once again.

I'm using Thunderbird on my Windows 10 PC. When i click a link in an email, it won't open in my Brave browser. I have done everything mentioned at the following URL, but it didn't solve the issue. What else can I do? https://support.mozilla.org/en-US/kb/hyperlinks-in-messages-not-working

Hi. Four days ago, Thunderbird ceased loading for no apparent reason. Can I either repair or reinstall Thunderbird without losing my stored messages and folders? Thanks.

Today I am trying to send an email with a file attachment that has the extension .exe I've never had this problem before and I am trying to figure out why. When I first turned on my computer this morning (Jan 1) I got a message about an application not able to start - it was Norton. I resolved that - I hope - but the file I was trying to send unsuccessfully was also flagged by Norton when I copied it from one computer to another here. Does Thunderbird interact with Norton in this way? Or do you think maybe the web site that I use for my email service might be responsible..I will ask them this same question also. I know you can't speak for anybody but Thunderbird, I am just trying to narrow this down. Well, happy new year............. Thanks everyone!

Thunderbird is not downloading any email messages. I haven't gotten any new messages since the 21st of December on either one of my Yahoo accounts. This has been happening off and on for a while. Not sure what to do. All of the settings seem to be right. What do I do?

Since past few weeks I have been observing that read/unread status of my emails are not correctly being synced.

I'm almost always finding that emails in my gmail account that I have already read on mobile appear unread when I open gmail on my pc browser. Same goes vice versa. Entire same thing also happens for my outlook account.

Any solutions?

I use Thunderbird to download messages from gmail.com. Thunderbird has begun to download and immediately drop some of the messages. I see the downloaded heading and then it disappears from the inbox. Some dropped messages are from sources that I regularly have received from. Because I see the message heading and then it is gone, I believe the problem lies with Thunderbird. Perhaps a setting needs to be changed? How can I fix this? Thanks, John H

Hello,

I hope you're doing well. I'm a faitthfull supporter of mozzila and thunderbird, so happy to have the app thunderbird now - thanks for that :) I'm using thunderbird to access my outlook adress since years. But, few weeks ago I can't send mail anymore (still receiving it) via thunderbird. I tried a lot of solutions, checked online the [[topic Microsoft OAuth Authentication and Thunderbird in 2024|https://support.mozilla.org/en-US/kb/microsoft-oauth-authentication-and-thunderbird-202?_gl=1*pm7jt7*_ga*MzEzODU1MDYyLjE2ODkyMzY3NTE.*_ga_R3H4BDP5J2*MTczNDk2ODU4Mi4xLjAuMTczNDk2ODU4Mi4wLjAuMA..]] topic

But still nothing, I'm beginning to despair and I don't want stop using thunderbird but it's become really anoying. Can you help me please?

thanks and merry christmas ! Yo

Hallo liebes Team! Ich suchte eine Mailadresse von Thunderbird, um zu erfahren, was mit all meinen Mails passiert ist, fand aber keine. Das Problem: Ich hatte ursprünglich Unterordner angelegt mit rechtem Mausklick und alle Mails dort abgelegt. Leider scheint es diese Funktion und damit auch die Ordner nicht mehr zu geben. Ich kann darauf also nicht mehr zugreifen, sie sind nicht da, rechter Mausklick links ist tot.

Dafür sind nun im Order Gesendet = über 800 und im Ordner Gesendet = fast 800 aufgelistet, ohne dass ich auf sie zugreifen kann, wenn ich in der im Bildschirm sichtbaren Auflistung bis ganz nach unten gescrollt habe. Früher gab es unten eine Leiste, wo man die Seiten zurückblättern konnte, auch die ist verschwunden.

Wo sind all die Unterordner mit meinen wichtigen Mails? Und wie lege ich neue Unterordner an?

Mit freundlichem Gruß eine ratlose Nutzerin T. Andryszak

Is there a way to get the attachments at the top of the message?

Since they are at the bottom by default, a lot of scrolling is required in case of a long message thread.

Having the attachments on the top after the subject line will solve this for me.

Why has Copy to changed to move to.?I When I have recently used this facility I have lost track of important mssages. have lost the ability to find messages in the time line Inbox.

I'm using 128.5esr (64-bit) in Mac. There was a email in inbox ; I can mark it as read-under but cannot delete, move; I tried many times delete or move but nothing happened. After several restart that zombie email left but also I saw many empty folders which must have hundred emails in it...

my last backup belongs to months ago, so I lost all important emails. How to recover it I do not know. Any advice ?

When I move or copy an email from one Exchange account to another the content of the email is wiped (my other non-Exchange accounts are all fine). It happens on all my devices one running Windows 10 and one running Windows 11. It happens across all versions of Thunderbird (have re-installed etc). It started occurring on 26-Sep-24. Have been in correspondence with Boenex (re: OWL) since then but dialogue getting nowhere.

I have been using Tbird for 10 years and really like the program. I am having to start using Outlook, which I dislike. If it can’t be fixed then I will be forced to abandon Thunderbird altogether and stop my donations. I don’t know where to go from here. Is anyone able to point me in the right direction?

- Thunderbird 128.4.3esr (64-Bit) - WIndows 10

---

I have been using Thunderbird for years, and it's usually worked great. Please read through what I have done so far:

---

When I opened Thunderbird today, I was greeted by an empty screen, no E-Mails.

When I receive Mails, I still get notifications and when I click them, a new fullscreen tab with the E-Mail is displayed and when I close it, I'm back to the empty screen.

I have restarted my computer since. I was able to access my E-Mails via other clients, so I could do my work, but it's still really disrupting right now.

Attached you find multiple images, one of the empty screen, one of the other tabs working (contacts) and one of my accounts being properly setup.

---

Now, when I used the troubleshooting mode to reset my toolbars, it suddenly started working again. However, a new problem: Now the grouped view no longer works, and this time I was unable to restore the functionality.

When I try to enable it, nothing happens and when I open that menu again, the checkbox is gone.

This is the dev console output when I try to enable it:

``` Error intiating smart mode. : Component returned failure code: 0x80550005 [nsIMsgFolder.msgDatabase]

   get dbFolderInfo resource:///modules/VirtualFolderWrapper.sys.mjs:241
   get searchFolders resource:///modules/VirtualFolderWrapper.sys.mjs:121
   init chrome://messenger/content/about3Pane.js:1057
   _initMode chrome://messenger/content/about3Pane.js:2110
   _toggleMode chrome://messenger/content/about3Pane.js:2092
   set activeModes chrome://messenger/content/about3Pane.js:1995
   toggleFolderMode chrome://messenger/content/about3Pane.js:1856
   oncommand about:3pane:1

about3Pane.js:2112:17 Uncaught : Component returned failure code: 0x80550005 [nsIMsgFolder.msgDatabase]

   get dbFolderInfo resource:///modules/VirtualFolderWrapper.sys.mjs:241
   get searchFolders resource:///modules/VirtualFolderWrapper.sys.mjs:121
   init chrome://messenger/content/about3Pane.js:1057
   regenerateMode chrome://messenger/content/about3Pane.js:1074
   _initMode chrome://messenger/content/about3Pane.js:2117
   _toggleMode chrome://messenger/content/about3Pane.js:2092
   set activeModes chrome://messenger/content/about3Pane.js:1995
   toggleFolderMode chrome://messenger/content/about3Pane.js:1856
   oncommand about:3pane:1

```

Troubleshooting mode does not help here.

---

I would really like to see this fixed, as I use Thunderbird mainly via the grouped inbox. Thank you for any help on this.

Seit kurzer Zeit verschwinden in Thunderbird alle Emailbeiträge wenn man eine der Emails löscht. Erst wenn man Thunderbird neu öffnet sind die einträge wieder vorhanden. Gibt es dazu eine Lösung?

Recently, all email posts in Thunderbird disappear when you delete one of the emails. Only when you reopen Thunderbird are the entries available again. Is there a solution to this?

Thanks, Ernst

Hello, I dont know why but one of my email accounts set to constantly push didn't work last night and I missed a couple of important ones and I can't have that happen again. What can I do to troubleshoot this, because I can't use a client that can have a malfunction in something as basic like this. Also, it's not the first time. So it's random and sporadic that one of my addresses can't have email pushed when sent.

On Dec 3 2024 imap.comcast.net deleted my Inbox and all it's subfolders for some unknown reason. It was never fully recovered, but most of the sub folders were recovered and exist at imap.comcast.net with the original content. Thunderbird does not show these sub folders under it's Inbox, any idea why? Anyway, since then, thunderbird Inbox will not allow me to create a folder that has a name listed in the imap.comcast.net list of sub folders. any idea why that is. Thank you for any help you may offer. Peter

I have used Thunderbird for years. I just got an equipment upgrade from my isp. After the upgrade I can send emails via thunderbird but not receive (unable to login at server). I can still access email via a webmail browser. I have tried deleting and reinstalling thunderbird, checked the settings multiple times, and changing some value to true (some post I found here on the forums). Any ideas?