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How do I get the 'Sent' and 'Draft' folder to show up in the left menu column in a new gmail account??

  • 1 reply
  • 1 has this problem
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  • Last reply by Toad-Hall

cms7earth
cms7earth
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I recently had help setting up a new business gmail account. For some reason the 'Sent' and 'Drafts' folder are not showing up in the menu on the left . I use both of these options a 'lot' to see what/when I sent something or to 'hold' a draft email I am preparing.

Please advise.

Cheryl

I recently had help setting up a new business gmail account. For some reason the 'Sent' and 'Drafts' folder are not showing up in the menu on the left . I use both of these options a 'lot' to see what/when I sent something or to 'hold' a draft email I am preparing. Please advise. Cheryl

All Replies (1)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
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If this is a new Pop mail account, Those folders do not appear until you have actually Sent or saved a Draft email. 

check settings:

Tools > Account Settings > Copies & Folders

  • select: 'place a copy in'
  • select: 'Sent' folder on the mail account

For Archive

  • select 'keep message archives in:'
  • choose ' 'Archives' folder on mail account

For Drafts and Templates

  • choose 'Drafts' folder on mail account
  • choose 'Templates' folder on mail account
  • click on OK

If you have an IMAP mail account, you need to make sure you have selected to subscribe to see those folders. Then make sure your settings use those folders.

Tools > Account Settings > Copies & Folders

  • select: 'place a copy in'
  • select: 'Other' and choose the sent folder on the server mail account
  • If you want all Archive, Drafts and Templates to also be saved to the server folders, choose 'Other' and the respective folder on the server mail account.
  • Click on OK to save changes.

More info on synchronising:

Info on IMAP gmail:

I note that you are using a gmail mail account. Please note that the gmail 'All Mail' folder is gmails archive copy of all of your emails, so if you subscribe to see this folder it will double the amount of space used. It is suggested that you do not subscribe to see this folder. Read section under 'All Mail':