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can't remove coupons.com from browser or tool bar

  • 4 replies
  • 2 have this problem
  • 2 views
  • Last reply by Glamdring7

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wanted to add Coupons.com to my printer for coupons, unfortunately it then transferred to my browser and I can't remove it, or from the tool bar. I disabled the printer portion, but can't seem to get rid of the rest!

wanted to add Coupons.com to my printer for coupons, unfortunately it then transferred to my browser and I can't remove it, or from the tool bar. I disabled the printer portion, but can't seem to get rid of the rest!

All Replies (4)

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Have you tried the following?

Menu button > Add-ons > Extensions > Remove button Then you might need to restart Firefox.

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still can't remove coupons.com from tool bar or browser even though I disabled them.

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Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: This will cause you to lose any Extensions and some Preferences.

  • Open websites will not be saved in Firefox versions lower than 25.

To Reset Firefox do the following:

For Firefox versions previous to 29.0:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox"Button reset button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

For Firefox 29.0 and above:

  1. Click the menu button New Fx Menu, click help Help-29 and select Troubleshooting Information.

Now, a new tab containing your troubleshooting information should open.

  1. At the top right corner of the page, you should see a button that says "Reset Firefox"Button reset. Click on it.
  2. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  3. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.