We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Migration from Windows XP to Linux fails. Mail content disappears from file

  • 6 replies
  • 1 has this problem
  • 2 views
  • Last reply by MarcelK

MarcelK
MarcelK
more options

I have copied the thurderbird files from an XP computer. Installed Linux (Mint) and copied the contents of the old thunderbird files in the default file (.thunderbird/z6bcg0wt.default/Mail/pop3.kpnmail.nl), replacing the existing files. When I start Thunderbird it indicates that it is preparing a summary file ("samenvattingsbestand¨). However, the old mail content does not show up. Moreover, the inbox file and other files I copied now contains 0 bytes...

What do I do wrong.

I have copied the thurderbird files from an XP computer. Installed Linux (Mint) and copied the contents of the old thunderbird files in the default file (.thunderbird/z6bcg0wt.default/Mail/pop3.kpnmail.nl), replacing the existing files. When I start Thunderbird it indicates that it is preparing a summary file ("samenvattingsbestand¨). However, the old mail content does not show up. Moreover, the inbox file and other files I copied now contains 0 bytes... What do I do wrong.

Chosen solution

Sorry all. Had not noticed that I had not yet copied the local folders... That solved the problem. thanks all. I will close this.

Read this answer in context 👍 0

All Replies (6)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

is this an IMAP account?

MarcelK
MarcelK Question owner
more options

Hi Matt,

I use a POP mail server: pop3kpnmail.nl.

Regards, M

(Meanwhile I checked the webmail inbox. This is empty too. However, I would still like to see the old contents and the various folders I created.)

Modified by MarcelK

christ1
christ1
  • Top 25 Contributor
more options

See 'Moving from Windows to OSX or Linux'. http://kb.mozillazine.org/Move_to_a_new_PC#Moving_from_Windows_to_OSX_or_Linux

MarcelK
MarcelK Question owner
more options

Thanks Chris, However I only have the files that I copied from XP (on USB stick) and I copied them onto the PC which is now running Linux Mint. I made an account in Thunderbird (same email address/password). It created a new folder. I browsed until I found the folder where I had copied the contents and pointed to this folder. When I then opened TB it started by saying it was making a summary. It then showed an empty inbox. Moreover, When I then check the folder, the original files now show 0 bytes. So this does not work for me.

M.

christ1
christ1
  • Top 25 Contributor
more options

What files did you actually copy over from XP?

MarcelK
MarcelK Question owner
more options

Chosen Solution

Sorry all. Had not noticed that I had not yet copied the local folders... That solved the problem. thanks all. I will close this.