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"empty Junk" option missing when right clicking Junk folder

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  • Last reply by Matt

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I have Thunderbird installed on two different Windows machines. When I right-click my Junk folder on one machine I get an "empty Junk" choice. On the other machine this choice is missing. I'm subscribed to Junk on both machines. How do I enable the "empty Junk" choice?

I have Thunderbird installed on two different Windows machines. When I right-click my Junk folder on one machine I get an "empty Junk" choice. On the other machine this choice is missing. I'm subscribed to Junk on both machines. How do I enable the "empty Junk" choice?

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does the folder have the orange flame icon?