This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox MAC v30 with proxy needs authenticate"Cache Access Denied" sorry, you are not currently allowed to request: from this cache until you have authenticated

  • 2 replies
  • 8 have this problem
  • 13 views
  • Last reply by shuopan

more options

Firefox was working perfectly before we've updated it to version 30.0. It seems that the new version does not like our Proxy setting which needs users to auth with their AD accounts.

In the past version, Firefox will pop-up a box that allow you to type in the username and password, which works perfect. However, it does not pop-up anymore and gives me this error message.

The following error was encountered:
   Cache Access Denied. 

Sorry, you are not currently allowed to request:

   http://www.google.com.au/url?

from this cache until you have authenticated yourself.

I try to manually set up the username in key chain and allow firefox to access it but Firefox seems do not access that key chain at all.

Is anyone have the issue with the proxy which needs authenticate in Firefox30.0? Does anyone know the possible solutions?

Many thanks!

Shuopan



trouble shoot update-----------------------------------------

Quite interestingly, Firefox will work for 1 minute after I am using Safari with that Auth proxy. However, if I am not touching Safari for 1 or 2 minutes, Firefox will stop working and pop up the similar error message.

tried network.http.use-cache = false but not work


Thanks

Firefox was working perfectly before we've updated it to version 30.0. It seems that the new version does not like our Proxy setting which needs users to auth with their AD accounts. In the past version, Firefox will pop-up a box that allow you to type in the username and password, which works perfect. However, it does not pop-up anymore and gives me this error message. The following error was encountered: Cache Access Denied. Sorry, you are not currently allowed to request: http://www.google.com.au/url? from this cache until you have authenticated yourself. I try to manually set up the username in key chain and allow firefox to access it but Firefox seems do not access that key chain at all. Is anyone have the issue with the proxy which needs authenticate in Firefox30.0? Does anyone know the possible solutions? Many thanks! Shuopan ------------------------------------trouble shoot update----------------------------------------- Quite interestingly, Firefox will work for 1 minute after I am using Safari with that Auth proxy. However, if I am not touching Safari for 1 or 2 minutes, Firefox will stop working and pop up the similar error message. tried network.http.use-cache = false but not work Thanks

Modified by shuopan

Chosen solution

We find Philipp's solution is helpful.

"hello, this might be due to the disabling of certain insecure authentication protocols in firefox 30: https://www.mozilla.org/en-US/firefox/30.0/releasenotes/#whatsnew

you can try to enter about:config into the firefox address bar (confirm the info message in case it shows up) & search for the preference named network.negotiate-auth.allow-insecure-ntlm-v1. double-click it and change its value to true."

https://www.mozilla.org/en-US/firefox/30.0/releasenotes/#whatsnew

Read this answer in context 👍 6

All Replies (2)

more options

Quite interestingly, Firefox will work for 1 minute after I am using Safari with that Auth proxy. However, if I am not touching Safari for 1 or 2 minutes, Firefox will stop working and pop up the similar error message.

Thanks

more options

Chosen Solution

We find Philipp's solution is helpful.

"hello, this might be due to the disabling of certain insecure authentication protocols in firefox 30: https://www.mozilla.org/en-US/firefox/30.0/releasenotes/#whatsnew

you can try to enter about:config into the firefox address bar (confirm the info message in case it shows up) & search for the preference named network.negotiate-auth.allow-insecure-ntlm-v1. double-click it and change its value to true."

https://www.mozilla.org/en-US/firefox/30.0/releasenotes/#whatsnew