Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Why am I asked everytime to enter a password when I send an email?

mlcookaz
mlcookaz
more options

I go to write a new email and when I go to send it it asks for my password. I do not have to enter it everytime just the first email of the day I send. This is the same password for getting my emails and I do not have to enter that password.

I go to write a new email and when I go to send it it asks for my password. I do not have to enter it everytime just the first email of the day I send. This is the same password for getting my emails and I do not have to enter that password.

All Replies (1)

user01229325
user01229325
more options

The server that you receive email from is either a POP or IMAP server. It will prompt for a password to use its services. The server used to send is an SMTP server. It will also ask for a password. If you do not want to be bothered to enter the password yourself, click the check box in the password dialog box for Thunderbird to remember your password. Thunderbird does not ask for an email password. It just passes the server request on to you.