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Firefox update 31.0 automatically signing me out email, social media, etc. automatically during current session. Any fixes on this bug yet?

  • 2 replies
  • 6 have this problem
  • 1 view
  • Last reply by cor-el

sylverstar
sylverstar
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Logging into accounts such as Gmail and Facebook, and getting automatically signed out after a few minutes of being logged in during the same session of Firefox. Haven't had this issue in previous versions of Firefox with current settings (safe browsing mode, clear history, etc.). This query is not about being logged in when I reopen and start a new session with Firefox - this issue is during an open Firefox session.

Logging into accounts such as Gmail and Facebook, and getting automatically signed out after a few minutes of being logged in during the same session of Firefox. Haven't had this issue in previous versions of Firefox with current settings (safe browsing mode, clear history, etc.). This query is not about being logged in when I reopen and start a new session with Firefox - this issue is during an open Firefox session.

All Replies (2)

Safwan Rahman
Safwan Rahman
  • SUMO Warrior
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Hello, It seems that the Cookies file of your profile is corrupted. I think, deleting the files will fix your problem. For doing so, please do following:

  1. Go to Menu and then Help By pressing the "Question Mark" of bottom.
  2. Then go Troubleshooting Information.
  3. Click on Show Folder.
  4. In that folder, delete the following Files
    • cookies.sqlite
    • cookies.sqlite-shm
    • cookies.sqlite-wal

Then restart your Firefox.

Hope after this, your problem has been solved. Please get back to us by letting us know if it solves.

Regards

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Are you using Private Browsing mode?

  • Firefox > Preferences > Privacy > Firefox will: "Use custom settings for history": "Always use Private Browsing mode"

You can also check the cookie permissions for the current tab in "Tools > Page Info > Permissions".