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TppTimerpExecuteCallback error in FireFox 31.0

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  • 1 has this problem
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  • Last reply by FredMcD

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I just install firefox 31.0 from firefox installer. But it always crashing when i open it. Crash report id 31f68a46-1935-40c2-9c42-c3dc02140805 I get TppTimerpExecuteCallback error. I can only open safe mode. I using windows 8.1 64 bit.


I try to: reset my all settings but didnt work, disabled battlelog plugin but didnt work, open in win 7 mode didnt work.

I just install firefox 31.0 from firefox installer. But it always crashing when i open it. Crash report id 31f68a46-1935-40c2-9c42-c3dc02140805 I get TppTimerpExecuteCallback error. I can only open safe mode. I using windows 8.1 64 bit. I try to: reset my all settings but didnt work, disabled battlelog plugin but didnt work, open in win 7 mode didnt work.

Chosen solution

Start Firefox in Safe Mode {web link} While you are in safe mode; Press the Alt or F10 key to bring up the tool bar. Followed by;

Windows; Tools > Options Linux; Edit > Preferences Mac; application name > Preferences

Then Advanced > General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.

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All Replies (4)

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The crash reports are in the More system details link.

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Chosen Solution

Start Firefox in Safe Mode {web link} While you are in safe mode; Press the Alt or F10 key to bring up the tool bar. Followed by;

Windows; Tools > Options Linux; Edit > Preferences Mac; application name > Preferences

Then Advanced > General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.

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Thanks for anwsering my question.

Firefox working now perfect :)

What u thinkk about problem?

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Hardware Acceleration has been causing problems for years. Glad it worked out. Happy Computing !