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cannot attach files to email with firefox 31

  • 1 reply
  • 2 have this problem
  • 9 views
  • Last reply by critty

djs51
djs51
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using windows xp, firefox 31, gmail try to attach file to email, click on attachment icon (paperclip) and nothing happens. Not pop up, no error, nothing happens. Tried IE and everything worked fine, attached file no problem Have tried FF in safe mode - same problem

Please help, I reeeeeaaaly do not want to use IE

thanks

using windows xp, firefox 31, gmail try to attach file to email, click on attachment icon (paperclip) and nothing happens. Not pop up, no error, nothing happens. Tried IE and everything worked fine, attached file no problem Have tried FF in safe mode - same problem Please help, I reeeeeaaaly do not want to use IE thanks

All Replies (1)

critty
critty
more options

Try allowing pop up windows

Open Menu Options Content (on the top) Click Exceptions... Type mail.google.com in address of website area Click Allow

Try to open attachment window now. Restart FireFox and try adding attachment again.