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Address book - addresses will not stay in alphabetical order.

  • 3 replies
  • 5 have this problem
  • 14 views
  • Last reply by Toad-Hall

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I set the address book in alphabetical order from View/ etc .

When I type a name into a new email, or when I re-open the address book, the addresses are no longer in alphabetical order

I set the address book in alphabetical order from View/ etc . When I type a name into a new email, or when I re-open the address book, the addresses are no longer in alphabetical order

All Replies (3)

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"are no longer" - since when?

Some users are commenting that the addresses offered by auto-completion are now (since TB31) in an unexpected order, possibly because its search/filter criteria have changed. It used to look only at the start of names and addresses and now, I believe, looks for any substring, thus yielding a different ordering.

Over and above that, if Thunderbird isn't remembering settings between sessions, then I have to ask if you're using any tools such as CCleaner, which have a nasty habit of deleting Thunderbird configuration files. If so, set them to omit Thunderbird's profile

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Zenos If I set the addresses into alphabetical order, then immediately either try to insert an address in a new email, or re-open the address book, the addresses are in no logical order.

Its a brand new laptop, I have run no cleaning tools yet, and thought I would try Thunderbird.

Very frustrated and disappointed so far

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Did you do this: View > Show name as 'Last,First' View > Sort by > 'Name' and 'Ascending'

If no then what specific selections did you make?

As a test: Use the above settings and close the Address Book.

when you reopen the Address book, if the order seems wrong, before you do anything, please look at the : View > Show name - Is this still set 'Last,First' ? View > Sort by - Is this still set 'Name' and 'Ascending'?

Please say if they are still set but showing no logical order or what is now set for these two items?

Modified by Toad-Hall