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after upgrade to 31 ALL my message filter rules are lost?

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  • 2 have this problem
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  • Last reply by Matt

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after the automatic update to 31.1.1 ALL my message filters are gone. Also almost all my old emails have disappeared. I tried to reverse the upgrade, but as soon as I signed back on, the thing updated itself again.

This sucks. I lost a LOT of important stuff. Did it get "compacted: to the point I can't find it or did it lose EVERYTHING?

Major bummer, and not exactly something that makes this software look good any more.

I am hurt and outraged, that shee was IMPORTANT to me.

after the automatic update to 31.1.1 ALL my message filters are gone. Also almost all my old emails have disappeared. I tried to reverse the upgrade, but as soon as I signed back on, the thing updated itself again. This sucks. I lost a LOT of important stuff. Did it get "compacted: to the point I can't find it or did it lose EVERYTHING? Major bummer, and not exactly something that makes this software look good any more. I am hurt and outraged, that shee was IMPORTANT to me.

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are you saying the msgFilterRules.dat file in your profile for that account is empty?

Does right clicking a folder and selecting properties then repair (That re-indexes things) help at all