Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why the "Ask Search" inside the "search" box/line? Never had it on prior FIREFOX! Can I get rid of it?

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by Madasan

more options

I've used FIREFOX for a longtime.

Now a new computer with new software installed.

The search box has the words "Ask Search" and that is a 'first time' ---- so is that "safe" or from other than FIREFOX?

I've used FIREFOX for a longtime. Now a new computer with new software installed. The search box has the words "Ask Search" and that is a 'first time' ---- so is that "safe" or from other than FIREFOX?

All Replies (2)

more options

It's a spamy search, you can remove it. You can remove it by from the Manage Search Engines dropdown next to the search box...

more options

Hi CD Friou!

If you didn't install it yourself it seems your search has been taken over by the Ask toolbar. It probably came with Java.

Check this thread here in the Ask.com help center: http://help.ask.com/link/portal/30015/30018/Article/1/How-do-I-remove-the-Ask-com-Toolbar

It should include all the steps to remove it.

Let us know if it worked!