This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Whenever I print an email I get a pop up box saying Thunderbird quit unexpectedly. Thunderbird doesn't quit. I click ignore it prints OK. Everytime I print.

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by Matt

mcruik
mcruik
more options

Whenever I print an email from Thunderbird I get a pop up box that says Thunderbird quit unexpectedly with the options to send a report, reopen or ignore. However Thunderbird never quits... If I click ignore then the file prints with no difficulty. A second pop-up box comes up during the printing but again if I click ignore Thunderbird goes back to normal. At no time does Thunderbird actually quit or crash. There is just a long delay before the print job starts, and I have to twice click on the "ignore" button on pop up notices. This is an annoyance each time I print anything in Thunderbird. This happens every time. It doesn't matter what printer I print to.

I am using a MacBook Pro. OSX 10.9.4 Thunderbird 24.6.0 Printing wirelessly to an Epson Workforce 545 and wired to a Canon MF4350d

Whenever I print an email from Thunderbird I get a pop up box that says Thunderbird quit unexpectedly with the options to send a report, reopen or ignore. However Thunderbird never quits... If I click ignore then the file prints with no difficulty. A second pop-up box comes up during the printing but again if I click ignore Thunderbird goes back to normal. At no time does Thunderbird actually quit or crash. There is just a long delay before the print job starts, and I have to twice click on the "ignore" button on pop up notices. This is an annoyance each time I print anything in Thunderbird. This happens every time. It doesn't matter what printer I print to. I am using a MacBook Pro. OSX 10.9.4 Thunderbird 24.6.0 Printing wirelessly to an Epson Workforce 545 and wired to a Canon MF4350d

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

and do you submit the report? If not do so and perhaps we can have a look at it.

https://support.mozilla.org/en-US/kb/mozilla-crash-reporter#w_viewing-crash-reports