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Sync not syncing

  • 1 reply
  • 7 have this problem
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  • Last reply by guigs

Druiddrummer
Druiddrummer
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Installed newest version of Firefox on my laptop and created a sync account. Laptop showed that it synced. Installed newest version of Firefox for Android on my Samsung Galaxy Note 3. Signed in to sync using my new account name. It said it would start syncing momentarily. After 15 minutes I went to browse, checked bookmarks and all that was there were the several Mozilla and Firefox bookmarks that downloaded with app. I've uninstalled on both and redid every step. Still no bookmarks on the Samsung. Help! BTW, the old sync had worked fine.

Installed newest version of Firefox on my laptop and created a sync account. Laptop showed that it synced. Installed newest version of Firefox for Android on my Samsung Galaxy Note 3. Signed in to sync using my new account name. It said it would start syncing momentarily. After 15 minutes I went to browse, checked bookmarks and all that was there were the several Mozilla and Firefox bookmarks that downloaded with app. I've uninstalled on both and redid every step. Still no bookmarks on the Samsung. Help! BTW, the old sync had worked fine.

All Replies (1)

guigs
guigs
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Hi Druiddrummer, Thank you for your question. I understand that after 15 minutes, bookmarks had not synced. Please check the sync status on the Account attached to the list of accounts in the Android Settings. From there are there any warnings about auto sync when you have the account attached?