This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Unresponsive script error message--common occurrence--however this time I can't get mozilla to shutdown even with cold reboot

  • 1 reply
  • 1 has this problem
  • 5 views
  • Last reply by FredMcD

JED3
JED3
more options

I've had Mozilla hang before with unresponsive script error--this time I shut my system down entirely and the same window open with the unresponsive script--nothing on the screen is active

I've had Mozilla hang before with unresponsive script error--this time I shut my system down entirely and the same window open with the unresponsive script--nothing on the screen is active

All Replies (1)

FredMcD
FredMcD
more options

Go thru your task/program manager. Find Firefox, and shut in down with a right click. After a few minutes, open Firefox by using a link in your computer or clicking the icon on the quick launch bar and select New Window.

Do you know the web address that caused your problem? It sounds like the fake FBI/Interpol trap site.

Install this add-on; disallow Script Button {web link} The Disallow Script button looks like a letter "M" and the title is the Minus Script, drag and drop the button on a toolbar. If the button is not displayed then nothing operates, except rules for plugins.