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Firefox crashes

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  • 1 has this problem
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  • Last reply by guigs

Jules1980
Jules1980
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Firefox crashes approximately 3 times a day, it either just stops responding or closes spontaneously. The issue started spontaneously a few weeks ago. Usually I have 5 to 10 tabs open. Whenever it happens, I either search things on Amazon, watch news (flash player) or play games (flash player). I already reinstalled Firefox and updated adobe reader, java, and flash player plugins. Do you have any other suggestions what I could try to fix this issue?

Firefox crashes approximately 3 times a day, it either just stops responding or closes spontaneously. The issue started spontaneously a few weeks ago. Usually I have 5 to 10 tabs open. Whenever it happens, I either search things on Amazon, watch news (flash player) or play games (flash player). I already reinstalled Firefox and updated adobe reader, java, and flash player plugins. Do you have any other suggestions what I could try to fix this issue?

All Replies (1)

guigs
guigs
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Disable flash acceleration, or check if it happens in safe mode to determine if its an add on issue. Diagnose Firefox issues using Troubleshoot Mode

Some problems with Flash video playback can be resolved by disabling hardware acceleration in your Flash Player settings. (See this article for more information on using the Flash plugin in Firefox).

To disable hardware acceleration in Flash Player:

  1. Go to this Adobe Flash Player Help page.
  2. Right-click on the Flash Player logo on that page.
  3. Click on Settings in the context menu. The Adobe Flash Player Settings screen will open.
  4. Click on the icon at the bottom-left of the Adobe Flash Player Settings window to open the Display panel.

    The image "fpSettings1.PNG" does not exist.
  5. Remove the check mark from Enable hardware acceleration.
  6. Click Close to close the Adobe Flash Player Settings Window.
  7. Restart Firefox.

This Flash Player Help - Display Settings page has more information on Flash Player hardware acceleration, if you're interested.

Does this solve the problem? Let us know.