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when i try to go to www.redshift-live.com all i get is a blank white screen

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

Dale_Devine
Dale_Devine
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i am using the latest version of flash player,shockwave, and i am using java platform se 7 u71 10.71.2.14 also my operating system is windows XP home edition.

i am using the latest version of flash player,shockwave, and i am using java platform se 7 u71 10.71.2.14 also my operating system is windows XP home edition.

Chosen solution

Hi My Freind.

Do you have this problem in other browsers? When you go to this website?

If you have this problem only in Firefox, install Firefox again

And also re-install plugins

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All Replies (2)

metal75
metal75
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Chosen Solution

Hi My Freind.

Do you have this problem in other browsers? When you go to this website?

If you have this problem only in Firefox, install Firefox again

And also re-install plugins

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window