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Firefox crashes

  • 2 replies
  • 3 have this problem
  • 7 views
  • Last reply by sprigulis

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then I open video inYou Tube, plugin container crashes, and Firefox not responding.

then I open video inYou Tube, plugin container crashes, and Firefox not responding.

Chosen solution

The System Details list shows that you use an old graphics display driver from 20111.

You can check if there is an update for your graphics display driver and check for hardware acceleration related issues.


You can check for problems with current Shockwave Flash plugin versions and try this:

See also:


If you have submitted crash reports then please post the IDs of one or more recent crash reports that have a "bp-" prefix:

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the Report ID of recent crash reports on the "Help > Troubleshooting Information" page (about:support).

  • Click the "All Crash Reports" button on this page to open the about:crashes page and see all crash reports.

If necessary then you can open about: pages via the location/address bar.

See:

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All Replies (2)

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Chosen Solution

The System Details list shows that you use an old graphics display driver from 20111.

You can check if there is an update for your graphics display driver and check for hardware acceleration related issues.


You can check for problems with current Shockwave Flash plugin versions and try this:

See also:


If you have submitted crash reports then please post the IDs of one or more recent crash reports that have a "bp-" prefix:

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the Report ID of recent crash reports on the "Help > Troubleshooting Information" page (about:support).

  • Click the "All Crash Reports" button on this page to open the about:crashes page and see all crash reports.

If necessary then you can open about: pages via the location/address bar.

See:

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I tried all your suggestions-nothing changed. When swiched off the flash player hardware acceleration, all stood in their places.Thanks for the help! send you the last crash reports: bp-621bea34-422d-4212-9dfa-fe9022141212 12.12.2014 21:46 bp-6aa60fe6-f90c-477c-add6-7fd832141211