This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox doesn't detect that an update is available.

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by philipp

deisner
deisner
more options

On a particular PC I am using (Windows 7), I have Firefox 34.0 installed. The About Mozilla Firefox dialog shows that I have version "34.0" installed, and indicates that "Firefox is up to date." However, on another PC, also running Windows 7, I have already been updated to version 34.0.5. So I know 34.0 is not the most recent version.

I know I can simply download and install version 34.0.5, but I'd like to know why the update feature isn't working.

Additional information: When I visit https://www.mozilla.org/en-US/firefox/new/ I am told "Congrats! You’re using the latest version of Firefox. " Strange.

On a particular PC I am using (Windows 7), I have Firefox 34.0 installed. The About Mozilla Firefox dialog shows that I have version "34.0" installed, and indicates that "Firefox is up to date." However, on another PC, also running Windows 7, I have already been updated to version 34.0.5. So I know 34.0 is not the most recent version. I know I can simply download and install version 34.0.5, but I'd like to know why the update feature isn't working. Additional information: When I visit https://www.mozilla.org/en-US/firefox/new/ I am told "Congrats! You’re using the latest version of Firefox. " Strange.

All Replies (1)

philipp
philipp
  • Moderator
more options

hello, same question as here https://support.mozilla.org/en-US/questions/1035970 ?