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All incoming messages display as plain text

Richard Silverstein
Richard Silverstein
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I've just installed Thunderbird and it's not displaying any incoming messages with html. Nor does it allow me to click any links in the incoming messages. When I click the links nothing happens.

Could this be because I've installed Enigmail as my encryption add on? If this is causing the problem, do I have other options in order to display html & be able to click on links within messages?

I've just installed Thunderbird and it's not displaying any incoming messages with html. Nor does it allow me to click any links in the incoming messages. When I click the links nothing happens. Could this be because I've installed Enigmail as my encryption add on? If this is causing the problem, do I have other options in order to display html & be able to click on links within messages?

Chosen solution

re: not displaying any incoming messages with html.

Do you have this setting ? 'View' > 'Message Body as ' > 'Original HTML'

BTW - you may prefer to see all the toolbars. They can be enabled - see image below.

Read this answer in context 👍 2

All Replies (3)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
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Chosen Solution

re: not displaying any incoming messages with html.

Do you have this setting ? 'View' > 'Message Body as ' > 'Original HTML'

BTW - you may prefer to see all the toolbars. They can be enabled - see image below.

Toad-Hall
Toad-Hall
  • Top 10 Contributor
more options

re : Nor does it allow me to click any links in the incoming messages.

Have you set up your default browser?

Richard Silverstein
Richard Silverstein Question owner
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Thanks so much. That fixed it. I spent hours looking for a solution & you had it right at your fingertips! Thanks.