This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Yesterday Firefox would not open a site on Yahoo about Jimmy Carter saying it couldn't decompress the site.

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

Capnden
Capnden
more options

The article would not open. I got a message something to the effect that Firefox didn't support the compression the site used. Explorer opened the site OK. I have been using Firefox for about 3 weeks now and this is the first time I have had to resort to Explorer

The article would not open. I got a message something to the effect that Firefox didn't support the compression the site used. Explorer opened the site OK. I have been using Firefox for about 3 weeks now and this is the first time I have had to resort to Explorer

All Replies (2)

philipp
philipp
  • Moderator
more options

hello Capnden, is this an error with the website that is reproducible? if so, could you tell us the exact URL of the page in question, so that we could have a look at it... thanks!

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can check the network.http.* prefs on the about:config page. Reset network.http prefs to the default value via the right-click context menu -> Reset if they are user set (bold).

You can open the about:config page via the location/address bar. You can accept the warning and click "I'll be careful" to continue.