This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Flash isn't working. I have the updated plugin. I don't have Real Player.

  • 2 replies
  • 2 have this problem
  • 11 views
  • Last reply by sswarts

more options

I just get a black screen with an unclickable round Flash icon.

I just get a black screen with an unclickable round Flash icon.

All Replies (2)

more options

Which extensions do you have installed in Firefox, if any?

more options

D'oh!!

It appears I had Flashblocker installed! No idea where that came from, but it's gone now. Problem fixed. Thanks!