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Error: ' The Update could not be installed (patch apply failed)' . It keeps trying to install this patch but my version is the latest one!!

  • 2 replies
  • 2 have this problem
  • 5 views
  • Last reply by cor-el

mollik8
mollik8
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I have the latest version of firefox. I know this because your website says so. But for some reason, my current firefox keeps trying to install a new version by "trying" to install a patch. But it fails every time.

I cant say exactly when this started. A few weeks ago, firefox was behaving erratically (crashing for no reason at every launch due to some video plugin fail) but i uninstalled and reinstalled (a few times) and it was fine after the last one.

I have the latest version of firefox. I know this because your website says so. But for some reason, my current firefox keeps trying to install a new version by "trying" to install a patch. But it fails every time. I cant say exactly when this started. A few weeks ago, firefox was behaving erratically (crashing for no reason at every launch due to some video plugin fail) but i uninstalled and reinstalled (a few times) and it was fine after the last one.

All Replies (2)

guigs
guigs
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It is possible to change your update settings in the meantime. Configuration Options for Updates

However the latest version is 35.0.1.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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If files already have been downloaded then remove the files in the updates and updates\0 folder. You can also delete the active-update.xml file.

Software Update not working properly:

  • C:\Users\<user>\AppData\Local\Mozilla\Firefox\Mozilla Firefox\updates