This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

screen tearing when scrolling

more options

I just installed Firefox 35.0.1 on Vista SP2 x86 connected to a HDTV (1080p) and when I scroll I got screen tearing. With chrome this is not an issue.

I just installed Firefox 35.0.1 on Vista SP2 x86 connected to a HDTV (1080p) and when I scroll I got screen tearing. With chrome this is not an issue.

Chosen solution

HI DancingDirty7, Which screen is tearing? The tv screen or the computer?

There are two settings that we can check in order to create a work around. One, open up the options menu > Go to Advanced > then uncheck scrolling acceleration. Restart the browser and reconnect the computer to the tv. This will reset the display.

Please also make sure that your graphics driver is up to date:

Upgrade your graphics drivers to use hardware acceleration and WebGL

Read this answer in context 👍 2

All Replies (2)

more options

Chosen Solution

HI DancingDirty7, Which screen is tearing? The tv screen or the computer?

There are two settings that we can check in order to create a work around. One, open up the options menu > Go to Advanced > then uncheck scrolling acceleration. Restart the browser and reconnect the computer to the tv. This will reset the display.

Please also make sure that your graphics driver is up to date:

Upgrade your graphics drivers to use hardware acceleration and WebGL

more options

the PC is connected to TV always

Well amd drivers for vista are not updated so there might be the problem. anyways I switched to another OS in the same PC and it doesn't screen tear, thanks for the answer

the scrolling acceleration I thought of myself after I switched OS.

Modified by DancingDirty7