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I cannot update to 37.0.1.

  • 3 replies
  • 2 have this problem
  • 4 views
  • Last reply by James

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The applying update message never finishes. There is no error message, just the unending spinning circle from hell. I've tried your suggestions with no success. I currently have Firefox version 36.0.1. I've never before had problems updating to newer versions. My operating system is windows 7.

Plugins: I get contradictory messages about Adobe Reader. One says it is vulnerable and has been disabled; another says it is up to date. My only active plugins are Shockwave Flash 17.0.0.134 and QuickTime Plug-in 7.7.5. Several other plugins are disabled such as OpenH264 Video Codec provided by Cisco Systems, Inc, whatever the hell it is.

The applying update message never finishes. There is no error message, just the unending spinning circle from hell. I've tried your suggestions with no success. I currently have Firefox version 36.0.1. I've never before had problems updating to newer versions. My operating system is windows 7. Plugins: I get contradictory messages about Adobe Reader. One says it is vulnerable and has been disabled; another says it is up to date. My only active plugins are Shockwave Flash 17.0.0.134 and QuickTime Plug-in 7.7.5. Several other plugins are disabled such as OpenH264 Video Codec provided by Cisco Systems, Inc, whatever the hell it is.

All Replies (3)

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There is an issue with v37, and upgrades have been suspended.

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In the meantime you could download the Firefox 37.0.1 update from www.mozilla.org/firefox/all


As for Flash it appears to have a Flash 16 installed.

https://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html

Download plugin based version from https://www.adobe.com/products/flashplayer/distribution3.html

Modified by James

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FredMcD said

There is an issue with v37, and upgrades have been suspended.

That was true up till like 2 1/2 hours ago. Note the poster mentioned 37.0.1 and not 37.0.