This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Using Kit Kat on SGNOTE 4, Why would this new phone show Version 38 Windows?

  • 1 reply
  • 5 have this problem
  • 15 views
  • Last reply by guigs

more options

I'M having multiple problems, Don't want to lose bookmarks but ever since I changed default to DuckDuckGo, I can't get it changed back. Just now noticed it's showing Version 38, Windows, and should be Android mobile. Help!

I'M having multiple problems, Don't want to lose bookmarks but ever since I changed default to DuckDuckGo, I can't get it changed back. Just now noticed it's showing Version 38, Windows, and should be Android mobile. Help!

All Replies (1)

more options

HI privateIterri, I am not sure where you are seeing a Windows/mobile version, but it may be that you have checked "Request Desktop Site" from the three dot menu on the mobile device? Unchecking it and reloading the page should give the mobile version of a webpage. If removing it normally:

does not work, please post back.