This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

How to turn OFF click to activate in pdf reader and just open pdf.

  • 2 replies
  • 2 have this problem
  • 9 views
  • Last reply by pusser99

pusser99
pusser99
more options

Invoices and information sent as pdf attachements in an email each need "allow" to activate. As each day, each attachment has a different number, "Remember" does not work. Need to TURN OFF this ACTIVATE function and just open the document.

Invoices and information sent as pdf attachements in an email each need "allow" to activate. As each day, each attachment has a different number, "Remember" does not work. Need to TURN OFF this ACTIVATE function and just open the document.

Chosen solution

Are you using the Adobe Acrobat plugin as your PDF viewer? You can change the default permission from "Ask to Activate" to "Always Activate" using the Add-ons page. Either:

  • Ctrl+Shift+a
  • "3-bar" menu button (or Tools menu) > Add-ons

In the left column, click Plugins. Look for "Adobe Acrobat" and use the little pop-up list button to change to "Always Activate"

Success?

Read this answer in context 👍 1

All Replies (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Chosen Solution

Are you using the Adobe Acrobat plugin as your PDF viewer? You can change the default permission from "Ask to Activate" to "Always Activate" using the Add-ons page. Either:

  • Ctrl+Shift+a
  • "3-bar" menu button (or Tools menu) > Add-ons

In the left column, click Plugins. Look for "Adobe Acrobat" and use the little pop-up list button to change to "Always Activate"

Success?

pusser99
pusser99 Question owner
more options

Thank you for that. Could not see the forest for the trees :)