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unable to sync windows 8 get unknow account
android table works find with sync. unable to setup sync on new window 8 device. I do not remember my password. when I ask for my password i get error "unknown account"
All Replies (3)
HI woody63, I understand that you get "Unknown account", does that account sign in correctly at accounts.firefox.com? If not, you are on the older version of sync. Unattach all devices and create a new account on the new server:
If you are not, unattach the working device and try to login there as well to make sure that the account has not been changed.
guigs2 said
HI woody63, I understand that you get "Unknown account", does that account sign in correctly at accounts.firefox.com? If not, you are on the older version of sync. Unattach all devices and create a new account on the new server: If you are not, unattach the working device and try to login there as well to make sure that the account has not been changed.
This link dose not help i is to the page to setup a new account. the link to sign in just goes back to the same screen that dose not work