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How do I stop Flash from crashing on right-click?

  • 2 replies
  • 1 has this problem
  • 5 views
  • Last reply by FredMcD

SamONouny
SamONouny
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I play on Pogo.com and every time I accidentally right-click on a game powered by Flash, it crashes and I have to submit an error report and reload the game. The help articles all say to turn off hardware acceleration in Flash, which I can't do because I have to right-click on a Flash application to do that and when I right-click on a Flash application, Flash crashes. I have turned off hardware acceleration on Firefox by using Options>Advanced>General and unclicking the Use hardware acceleration when available box, but it still happens. I was able to right-click on a Flash application on Internet Explorer and turn off hardware acceleration, but, as stated, I cannot do that on Firefox, and unclicking it on IE did not help any with Firefox. This is extremely annoying and I have submitted dozens and dozens of crash reports to no apparent avail. Everything has been updated and is set to update automatically. What am I supposed to do?

I play on Pogo.com and every time I accidentally right-click on a game powered by Flash, it crashes and I have to submit an error report and reload the game. The help articles all say to turn off hardware acceleration in Flash, which I can't do because I have to right-click on a Flash application to do that and when I right-click on a Flash application, Flash crashes. I have turned off hardware acceleration on Firefox by using Options>Advanced>General and unclicking the Use hardware acceleration when available box, but it still happens. I was able to right-click on a Flash application on Internet Explorer and turn off hardware acceleration, but, as stated, I cannot do that on Firefox, and unclicking it on IE did not help any with Firefox. This is extremely annoying and I have submitted dozens and dozens of crash reports to no apparent avail. Everything has been updated and is set to update automatically. What am I supposed to do?

All Replies (2)

user669794
user669794
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Crashes or other problems with certain multimedia content in Firefox (such as YouTube videos and Flash animations or games) can often be resolved by performing the steps in these Knowledge Base articles:

Please tell us if this helped!

FredMcD
FredMcD
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In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it and select Submit.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.