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on my Mac, firefox 38.0.5 goes offline when I go to secure sites - including support.mozilla.org and Chase.com

  • 3 replies
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  • Last reply by ideato

pattiec
pattiec
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This began a few weeks ago- when I try to go to online banking or manage my credit card account or support.mozilla.org, Firefox goes to offline mode and will not connect to the site. I tried going to about:config and network.manage-offline-status, both true and false, which did not fix it.

This began a few weeks ago- when I try to go to online banking or manage my credit card account or support.mozilla.org, Firefox goes to offline mode and will not connect to the site. I tried going to about:config and network.manage-offline-status, both true and false, which did not fix it.

Chosen solution

Hello pattiec, do you have the same behavior with a new firefox profile ?

thank you

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ideato
ideato
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Chosen Solution

Hello pattiec, do you have the same behavior with a new firefox profile ?

thank you

pattiec
pattiec Question owner
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pattiec said

This began a few weeks ago- when I try to go to online banking or manage my credit card account or support.mozilla.org, Firefox goes to offline mode and will not connect to the site. I tried going to about:config and network.manage-offline-status, both true and false, which did not fix it.

Thank you! So far that seems to have solved the problem.

ideato
ideato
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You are welcome