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Firefox crashes

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  • 5 have this problem
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  • Last reply by FredMcD

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My Toshiba Laptop crashed and when it repaired I was not able to access Mozilla Firefox e mail. I get an error box with the message "Couldnt load XPCOM". I am unable to remove Mozilla Firefox to reload. I can access my email thru AT&T Yahoo.

My Toshiba Laptop crashed and when it repaired I was not able to access Mozilla Firefox e mail. I get an error box with the message "Couldnt load XPCOM". I am unable to remove Mozilla Firefox to reload. I can access my email thru AT&T Yahoo.

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edit: fixed firefox number and added Version word, you need to check your clipboard as you also had changed installer to version

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Chosen Solution


edit: fixed firefox number and added Version word, you need to check your clipboard as you also had changed installer to version

Modified by James

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What security (anti-virus) software do you have?

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Avast security software

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As a test, disable Avast for a bit. Also, open Avast options an tell it to leave the browsers alone.