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Flash has been stopped by Firefox (as unsafe) but the download crashes, so I have no way to watch a video. Please help

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I'd like to watch an Amazon video. Firefox disabled Flash due to yet another security flaw. Unlike numerous past updates, this version of Flash freezes due to a script error.

How can I run Flash even though it is flawed?

Can Apple Quicktime be used with Amazon videos?

I'd like to watch an Amazon video. Firefox disabled Flash due to yet another security flaw. Unlike numerous past updates, this version of Flash freezes due to a script error. How can I run Flash even though it is flawed? Can Apple Quicktime be used with Amazon videos?

Chosen solution

You can try to download the latest Flash from this page: https://www.adobe.com/products/flashplayer/distribution3.html -- it's the one for plugin-based browsers, and unless your security software blocks EXE installers, you can download either the EXE or MSI format.


A common cause of unresponsive script errors on Windows Vista and later is the protected mode feature of the Flash player plugin; I don't think that applies to Windows XP, but maybe it does now. That feature has security benefits, but seems to have serious compatibility issues on some systems. There is a hidden setting to disable it; I suggest trying this for a day to see whether it helps:

(A) In a new tab, type or paste about:config in the address bar and press Enter. Click the button promising to be careful.

(B) In the search box above the list, type or paste flash and pause while the list is filtered

(C) Double-click the dom.ipc.plugins.flash.disable-protected-mode preference to switch its value from false to true.

This might not take effect until all Flash has been unloaded for a few minutes, or you close Firefox.


According to the following support page, Amazon recommends using the Silverlight plugin over Flash: http://www.amazon.com/gp/help/customer/display.html?nodeId=201422810

You can download it from Microsoft here: https://www.microsoft.com/getsilverlight/get-started/install/default.aspx

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All Replies (3)

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Chosen Solution

You can try to download the latest Flash from this page: https://www.adobe.com/products/flashplayer/distribution3.html -- it's the one for plugin-based browsers, and unless your security software blocks EXE installers, you can download either the EXE or MSI format.


A common cause of unresponsive script errors on Windows Vista and later is the protected mode feature of the Flash player plugin; I don't think that applies to Windows XP, but maybe it does now. That feature has security benefits, but seems to have serious compatibility issues on some systems. There is a hidden setting to disable it; I suggest trying this for a day to see whether it helps:

(A) In a new tab, type or paste about:config in the address bar and press Enter. Click the button promising to be careful.

(B) In the search box above the list, type or paste flash and pause while the list is filtered

(C) Double-click the dom.ipc.plugins.flash.disable-protected-mode preference to switch its value from false to true.

This might not take effect until all Flash has been unloaded for a few minutes, or you close Firefox.


According to the following support page, Amazon recommends using the Silverlight plugin over Flash: http://www.amazon.com/gp/help/customer/display.html?nodeId=201422810

You can download it from Microsoft here: https://www.microsoft.com/getsilverlight/get-started/install/default.aspx

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You are correct. Firefox took me to the IE update rather than the Firefox plug-in, which caused a Script error stop.

You have a great success rate jscher2000 !!! Thank you

1. Can Quicktime for Windows be used as a Firefox plug-in for Amazon videos (or just Silverlight and Flash)?

2. How effective is Safari, which does not use Flash?

THX

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Richadir said

1. Can Quicktime for Windows be used as a Firefox plug-in for Amazon videos (or just Silverlight and Flash)?

I haven't tried that, but each player typically accepts different formats, so I suspect not.

2. How effective is Safari, which does not use Flash?

Safari for Windows was discontinued a few years ago and would be unsafe to use online. And if it doesn't support either Flash or Silverlight, then Amazon video isn't going to work (according to their system requirements).