This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

why does the allow box keep dropping down

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

more options

Very annoying Allow box keeps dropping down on just about every site I go to. I then click on it & it constantly keeps dropping back down. I can click on it a dozen times & it just re appears. Ready to dump Firefox, Even if I go to options & unclick the pop ups, it doesn't change anything.

Very annoying Allow box keeps dropping down on just about every site I go to. I then click on it & it constantly keeps dropping back down. I can click on it a dozen times & it just re appears. Ready to dump Firefox, Even if I go to options & unclick the pop ups, it doesn't change anything.
Attached screenshots

Chosen solution

It appears you accidentally turned on an accessibility feature designed to avoid confusion for users with screen reader software. You can switch it off here:

"3-bar" menu button (or Tools menu) > Options > Advanced > General mini-tab

In the top section, uncheck the box for "Warn me when websites try to redirect or reload the page"

Does that fix it?

Read this answer in context 👍 0

All Replies (2)

more options

Chosen Solution

It appears you accidentally turned on an accessibility feature designed to avoid confusion for users with screen reader software. You can switch it off here:

"3-bar" menu button (or Tools menu) > Options > Advanced > General mini-tab

In the top section, uncheck the box for "Warn me when websites try to redirect or reload the page"

Does that fix it?

more options

You shouldn't see this warning on every web page even with this accessibility setting enabled.

You can check the connection settings.

If you do not need to use a proxy to connect to internet then try to select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly.

See "Firefox connection settings":

Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) as a test.