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New Toshiba laptop -Windows 10 - graphics blurry

  • 3 replies
  • 2 have this problem
  • 2 views
  • Last reply by FredMcD

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Hi -

Just got a new Toshiba laptop. Windows 10 OS. ALL graphics are blurry/fuzzy in Firefox (version 40.0.2) Text is fine.

Graphics in Internet Explorer and new Microsoft Edge browsers are perfect.

Is 40.0.2 compatible w/Windows 10? Firefox is my default browser, would hate to have to use IE or Edge,

Thanks for any insight,

Anne

Hi - Just got a new Toshiba laptop. Windows 10 OS. ALL graphics are blurry/fuzzy in Firefox (version 40.0.2) Text is fine. Graphics in Internet Explorer and new Microsoft Edge browsers are perfect. Is 40.0.2 compatible w/Windows 10? Firefox is my default browser, would hate to have to use IE or Edge, Thanks for any insight, Anne

Chosen solution

check this:

  • see if there are updates for your graphics drive drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also:


Issues have been previously linked to the McAfee Site Advisor extension. Try to disable it and see if the problem persists.

http://service.mcafee.com/faqdocument.aspx?id=TS100162 How to uninstall SiteAdvisor

To disable it: Type "about:addons" in the Location bar Find the extension and click on its "Disable" button

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All Replies (3)

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Chosen Solution

check this:

  • see if there are updates for your graphics drive drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also:


Issues have been previously linked to the McAfee Site Advisor extension. Try to disable it and see if the problem persists.

http://service.mcafee.com/faqdocument.aspx?id=TS100162 How to uninstall SiteAdvisor

To disable it: Type "about:addons" in the Location bar Find the extension and click on its "Disable" button

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Disabling the hardware acceleration fixed it -- thank you so much !!!!!

Anne

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Glad to help. Safe surfing.