This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I am trying to add my certificates for my PIV and CAC reader required sites, however I am unable to upload my certificates.

  • 3 replies
  • 1 has this problem
  • 13 views
  • Last reply by cor-el

Farrin
Farrin
more options

I am in the military and must have access to particular secured sites however Mozilla Firefox is no longer saving or using my certificates.

I am in the military and must have access to particular secured sites however Mozilla Firefox is no longer saving or using my certificates.

All Replies (3)

FredMcD
FredMcD
more options

I've called the big guys to help you. Good luck.

guigs
guigs
more options

More on secure certificates in Firefox: https://support.mozilla.org/en-US/kb/secure-website-certificate

How to import a certificate for reference:

  1. about:preferences#advanced
  2. Click on View Certificates
  3. Select "Your Certifcates, People, Servers, Authorities or Others" and Click Import...
  4. Navigate and click ok.

Are there any error messages? If not alternatives:

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

If you have ever reset/refresh Firefox then you can try to copy the cert8.db file form the "Old Firefox Data" folder on the desktop to the current Firefox profile folder.

You can use this button to go to the current Firefox profile folder: