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updated to windows 10 now can't use firefox

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  • Last reply by FredMcD

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updated to windows 10. When I click on firefox I get a lot of messages and cant access Firefox.

updated to windows 10. When I click on firefox I get a lot of messages and cant access Firefox.

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Sorry to hear that read this might this be helpful to you

   http://answers.microsoft.com/en-us/windows/forum/windows_10-networking/programs-have-no-internet-access-in-windows-10/6fb72587-b195-4301-a7d6-2040af513957?auth=1 

One of the proposed solutions in that thread involves resetting the TCP/IP stack in Windows. In another thread about this reset, several users have posted their logs which have lined indicating "access denied" so you probably need to run cmd.exe as Administrator to overcome that if it happens to you:

http://answers.microsoft.com/en-us/insider/forum/insider_wintp-insider_web/windows-10-tp-cant-connect-to-internet-through/97e1885e-790b-4d4f-92d4-6b1d97e8c85c

There are numerous articles on this for earlier versions of Windows, but it isn't so well documented for Windows 10 yet. Here are some articles for reference:

   http://www.geeksinphoenix.com/blog/post/2015/06/16/how-to-reset-your-network-adapter-in-windows-10.aspx 
   https://support.microsoft.com/en-us/kb/299357 - Windows XP through 8.1, says this will fix some registry keys

Modified by Sakshi Rajput

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