This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox shows up wrong font characters

  • 3 replies
  • 1 has this problem
  • 4 views
  • Last reply by cor-el

elauksap
elauksap
more options

Hi,

I'm using Firefox 41.0.1 on Linux Mint.

I've noticed that the browser is showing up wrong Unicode font characters/icons. The attached pictures show what I see in Firefox (wrong foreign characters) and what I see in a different browser on the same platform (right icons, as expected).

So I'm wondering how to correct this behaviour. Also, the option "Allow pages to choose their own fonts, instead of my selections above" is checked.

Thanks in advance!

Hi, I'm using Firefox 41.0.1 on Linux Mint. I've noticed that the browser is showing up wrong Unicode font characters/icons. The attached pictures show what I see in Firefox (wrong foreign characters) and what I see in a different browser on the same platform (right icons, as expected). So I'm wondering how to correct this behaviour. Also, the option "Allow pages to choose their own fonts, instead of my selections above" is checked. Thanks in advance!
Attached screenshots

Chosen solution

Can you post a link to a publicly accessible page (i.e. no authentication or signing on required)?

Read this answer in context 👍 0

All Replies (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Did you check the Web Console (Firefox menu button or Tools > Web Developer) for error messages?

You can check the Net log and the Network log in the Web Console (Firefox/Tools > Web Developer) to see if content fails to load or possibly is blocked (file size is zero).

Use Ctrl+F5 or Ctrl+Shift+R to reload the page and bypass the cache to generate a fresh log.

Special icons are usually supplied by a font that is downloaded from the server (@font-face) as you might see by little boxes that show the hex code of the characters instead. If you have a font installed that covers this Unicode range then you may see a real character and not the little box with the CSS code.

You can check the gfx.downloadable_fonts.enabled pref on the about:config page and make sure that it is set to true (if necessary double-click the line to toggle its value to true).

elauksap
elauksap Question owner
more options

Thanks cor-el.

Unfortunately, Web Console shows no error message and gfx.downloadable_fonts.enabled is already set to true.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Chosen Solution

Can you post a link to a publicly accessible page (i.e. no authentication or signing on required)?