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I don't get a icon showing that a junk mail has arrived

  • 2 replies
  • 3 have this problem
  • 1 view
  • Last reply by blade4229

blade4229
blade4229
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You know that little icon that shows up next to inbox showing that there is a unread email in there[Looks like (1) or (2) etc]. For some reason that's not happening with the junk email folder for my hotmail account. I only see it if I jump to the said Junk Folder. Anyone know how I could possibly fix that?

You know that little icon that shows up next to inbox showing that there is a unread email in there[Looks like (1) or (2) etc]. For some reason that's not happening with the junk email folder for my hotmail account. I only see it if I jump to the said Junk Folder. Anyone know how I could possibly fix that?

Chosen solution

New unread mail will trigger the number and bold mail folder name. Perhaps you have a setting that says to mark junk as read.

'Tools' > 'Options' > 'Security' > 'Junk' tab or 'Menu icon' > 'Options' > 'Options' > 'Security' > 'Junk' tab

uncheck 'Mark messages determined to be Junk as read' click on OK

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All Replies (2)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
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Chosen Solution

New unread mail will trigger the number and bold mail folder name. Perhaps you have a setting that says to mark junk as read.

'Tools' > 'Options' > 'Security' > 'Junk' tab or 'Menu icon' > 'Options' > 'Options' > 'Security' > 'Junk' tab

uncheck 'Mark messages determined to be Junk as read' click on OK

blade4229
blade4229 Question owner
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Thank you that fixed it!